Customer support, built around AI.
All the tools, without the heavy price tag.
Platform
Everything your support team needs, in one place.
Conversations, tickets, knowledge and AI share the same customer context, so every answer is faster and better.
One inbox for every channel
Chat, email, Instagram and Facebook land in shared, team and personal views, with macros and article replies built in.
Kara, your AI agent
Kara answers from your help center, cites its sources and hands off to your team the moment a person is needed.
Tickets that fit your process
Custom ticket types, fields and states for customer requests, back-office work and engineering trackers.
Help centers, as many as you need
Nested collections, translations and a design editor for every brand or product you support.
A messenger your customers like
Drop-in web, iOS and Android SDKs with a messenger you can style to match your product.
Context on every customer
Devices, sessions, events and custom attributes next to every conversation, so nobody asks twice.
Bring your support team to KaraDesk.
We're onboarding teams in small groups during the beta. Tell us about yours.